Welcome to www.zenetixwellnwss.com
In this Privacy Policy, the terms “we,” “our,” and “us” refer to both Zenetix Wellness Pvt. Ltd. and its authorized distributors, unless stated otherwise by the context.
At Zenetix Wellness Pvt. Ltd., we respect your privacy and are committed to protecting any personal information you share with us through this website. This policy explains how we collect, use, and safeguard your data.
When we request information that can identify you while using our site, please be assured it will be handled securely and in line with this Privacy Policy.
Information We Collect and How It’s Used
The information we gather through our website falls into two main categories:
> Personally Identifiable Information
> Aggregate Information
1. Personally Identifiable Information
This type of information helps us identify you or learn specific details about you.
A. Visitors
You can explore our website without revealing any personally identifiable information. However, if you choose to register as a distributor or place an order, you may voluntarily provide details such as your name, address, email, and phone number. This information may be shared with an authorized Zenetix distributor to support you with registration or order assistance. We may retain your contact information to improve our service if you reach out to us in the future.
B. Distributors
Distributors have the option to upload their KYC documents via the Zenetix website or mobile app. Accepted file formats include JPEG, JPG, PNG, GIF, or other supported formats.
C. Order Processing
When you make a purchase on our website, we collect personal information such as your name, contact details, order information, and payment details (including credit card data) to process and fulfill your order. Essential order information may be shared with our delivery partners to ensure accurate and timely delivery.
D. Credit Card Information
Your credit card details are used strictly for processing your payment and are not stored on our website. This data is securely transmitted to the bank. We retain only the transaction reference number and payment confirmation details provided by the bank.
2. Aggregate Information
Aggregate information refers to data that does not personally identify you. This may include technical details such as your browser type, operating system, IP address, the referring website’s URL, and the search terms used on our site.
This information is collected by our web servers to track website activity, analyze traffic patterns, and assess overall site performance. The purpose of gathering such data is to improve the functionality and user experience of our website.
We may compile, use, store, publish, disclose, or promote this aggregate information for analytical or marketing purposes. Typically, this data is not linked to your personal identity. However, if ever combined with personally identifiable information, it will be handled securely in accordance with this Privacy Policy.
Security of Your Information
At Zenetix Wellness Pvt. Ltd. your data security is a top priority. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and administrative safeguards to protect the information collected online.
You are responsible for maintaining the confidentiality of your account password. If you believe your password has been compromised, please notify us immediately. Since your Distributor ID and password are unique to you, you are fully accountable for any activity conducted using your credentials.
Protection of Children’s Privacy
Our website is not designed for or directed at individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If such data is discovered, it will be promptly deleted from our systems.
Changes to Our Privacy Policy
We encourage you to review this Privacy Policy regularly for updates or changes. Continued use of the site after modifications implies your acceptance of the revised policy in effect at that time.
Commitment to Data Protection
• Zenetix is dedicated to securing your personal information through appropriate technical and managerial measures.
• We adhere to industry-standard security practices to protect your data during transmission and once received.
• Despite our best efforts, no method of data transmission or storage on the internet can be guaranteed 100% secure. While we strive to protect your information using commercially accepted practices, we cannot offer absolute security.
• For questions about our data protection measures, you are welcome to contact us via email.